VALUE & QUALITY

Each Diamond Experience product has been engineered with excellence. Every piece has been designed with distinct attention to form - function and comfort. Produced with the finest materials and pre-select loose diamonds, offering you the highest standard in quality, a set standard that warrants buyer confidence and no-risk purchasing.

Diamond Experience offers 14-Day-Returns *excludes custom made items and made-to-order items

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Product Quality & Customer Satisfaction - Two elemental pillars which greatly influences our pursuit to deliver the finest diamond jewellery products at affordable prices, a key ingredient that has attracted many couples to Diamond Experience TM in recent years. Premier Diamond Quality -

With the world renown Premier Cullinan Diamond mine on our doorstep, the stage is set for Diamond Experience to deliver a standard of premier quality diamonds.We offer you one of the largest online collections of pre- selected, loose diamonds.

Our loose diamonds undergo strict color, clarity and quality grading by world leading laboratories GIA (Gemological Institute of America) and EGL (European Gemological Laboratory). Each loose diamond comes with an independent grading report by the GIA, EGL or JCSA (Jewellery Council South Africa).

Highest Quality Diamond Jewellery

Each Diamond Experience jewellery piece comes with the finest selection of quality diamonds. All Diamonds* used range in Color grade (G-K), Clarity grade (VS-Si) and are set with precision, allowing maximum light reflection to enhance each diamond’s brilliance.

All diamonds used are guaranteed to be sourced from ‘Conflict Free’ areas. A special metal processing technique gives our jewellery pieces better radiance and a higher resistance to surface scratching. The base metal in every Diamond Experience self-made jewellery piece is guaranteed* ensuring the highest quality to bring you many years of enjoyment.

Platinum Jewellery

Our Platinum engagement rings are noteworthy for durability and shine. We use the strongest platinum and each piece comes certified as 950 Platinum to offer you longevity and peace of mind. All prongs are made from robust platinum which secures the setting of your main diamond.

Gold Jewellery

We offer gold jewellery products which are made with the finest gold. Our gold jewellery is available in a choice of 18K Gold, 14K Gold or 10K Gold. Each gold piece is manufactured to the highest quality standards and has a gold purity and country of origin stamp. This ensures authenticity as well as verification for your purchase.

Silver Jewellery

Our Silver jewellery is made from the purist sterling silver. Each piece contains a tarnish resistant compound which ensures your silver jewellery maintains its brightness. Our silver collection is only available in 925 Sterling Silver and 960 Argentium Silver. Each piece comes with unique packaging which compliments the collection.

Pearl Jewellery

Our Pearl jewellery is offered with a choice of Akoya cultured pearl or Freshwater pearl. All pearls have high lustre, good nacre and are semi-round in shape. This will enhance the appearance and gently accentuate any neckline or wrist it adorns.

The Diamond Experience Mark of Quality

Each Diamond Experience product signifies, Product Guarantee* Guaranteed metal Corrosion resistant Diamonds color range (G-K), clarity range (VS-SI) Precision set diamonds Safety setting Conflict free diamonds Comfort & Fit Three Stage Quality control Uncompromised Service Matchless Value

Terms of Guarantee

Each Diamond Experience jewellery piece must be returned with its original guarantee card or documentation. The replacement or repair will be at the sole discretion of Diamond ExperienceTM after the Diamond Experience quality assessment has been completed. A replacement or repair will take a minimum of three weeks and a maximum of eight weeks. If for whatever reason the exact item is irreplaceable or irreparable - a suitable equivalent will be offered. Any item that has been sized will not be guaranteed. Any item that has been tampered with in any way will not be guaranteed. Damage caused by accident or lack of care will not be guaranteed. Please familiarize yourself with all of our Terms & Conditions.

Terms & Conditions